FAQS

ORDER & SHIPPING POLICIES

Please be respectful of other buyer's orders and do not request a proof without first placing and paying for an order. 

Ready-To-Ship items will ship the same day if ordered before 2:00 PM CST or the following business day. Most custom items will be ready to ship in 2 business days. Some items may take longer to produce. Please allow time for shipping, as well. If you have any further inquires please contact me. 

If you need an item faster than the time frame above, please ask to upgrade to Express Mail and I will communicate the additional rate.  A custom invoice will be emailed just for you that will include the USPS Express Mail Rate.

If you order on a Friday or weekend day, please be aware that your proof may be sent on Monday or the first business day of the week.

All orders will be shipped using United States Postal Service.

In the event that a package gets lost, please contact me promptly and we will come up with a solution or work together to find it or replace it if needed. Please check with your local post office or mail carrier about how packages are delivered, I also use USPS tracking to track my shipments to confirm you receive them.

DISCOUNTS, WHOLESALE, & BULK ORDERS

Have you signed up for The Mad Padder Club? You'll receive a 10% off discount that will be emailed to you. Click here & GET MAD!

Want information on selling The Mad Padder's adorable things in your shop! Check out our Wholesale Information Here.

Need 5 or more luggage tags for bridesmaid's gifts? A lot of notepads for teacher gifts? Or your company would like to order bulk thank you cards? The Mad Padder can help! If you have a large number of items to order, please contact us and we'll create a custom invoice just for you...and also include a discount!