Shipping policy

Your custom notepads, note cards, stamp, or luggage tag will then be ready to ship within 2 business days of your approval of the proof.  Other items manufactured with production partners such as stamps and sorority rush packet folders may take up to 2 weeks to produce.  Please allow time for shipping, as well. If you have any further inquires please contact kimberly@themadpadder.net.

If you order on a Friday or weekend day, please be aware that your proof will be sent on Monday or the first business day of the week.

All orders will be shipped using United States Postal Service.

Rush Delivery: If you need an item faster than the time frame above, please ask to upgrade to Express Mail and I will communicate the additional rate.  A custom listing will be created just for you that will include the USPS Express Mail Rate.

Lost Package: In the event that a package gets lost, please contact kimberly@themadpadder.net promptly and we will come up with a solution or work together to find it or replace it if needed. Please check with your local post office or mail carrier about how packages are delivered.